Description

CallSwitch One is a cloud-based platform that unifies voice, messaging, and collaboration tools into one easy-to-use interface, accessible across desktop, mobile, and browser. Designed for modern estate agency teams, it brings together all your communications in one place so you can focus on what matters: clients, viewings, and closing deals.

Key features include intuitive drag and drop call routing, IVR menus, call queues, and powerful CRM integrations with platforms like Reapit, Street, Rex, and many more. Whether you're a single-branch agency or part of a growing network, CallSwitch One scales with your business and adapts to your workflow.

Built-in integrations streamline your processes and reduce admin. With screen popping, agents can see who's calling before they answer, complete with name, contact history, and property details. Click to dial functionality enables faster outbound calls directly from your browser or CRM, eliminating the need to manually key in numbers.

Unlike older systems, which rely on TAPI protocols for integrations, CallSwitch One’s cloud native infrastructure is lightweight, reliable, and flexible. There’s no clunky software or complex setup, just seamless integration with the tools your agency already uses. From first contact to deal completion, every interaction is faster, more personal, and more efficient.

CallSwitch One also includes robust features like voicemail to email, call recording, analytics dashboards, and voicemail transcriptions, giving your team the tools to manage performance and maintain client engagement across multiple channels.

For estate agents, the result is clear: smarter workflows, better client experiences, and more time spent selling. Whether handling high call volumes, coordinating with colleagues, or nurturing leads, CallSwitch One keeps your agency moving.

With open APIs, scalable plans, and a modern interface, it is a future-ready solution that grows with your business.

Ready to transform how your team communicates?

Learn more at callswitchone.com