TDS Custodial

TDS Custodial

Coming Soon

TDS Custodial - trusted, compliant deposit protection with zero cost for agents

Tenancy Deposit Scheme is the UK’s longest‑running, not‑for‑profit deposit protection provider. Offering free Custodial and low‑fee Insured schemes, plus impartial dispute resolution, TDS helps letting agents ensure compliance, build tenant trust, and reduce deposit-related disputes - all while delivering award-winning service and training to support smooth tenancies.

Description

Managing tenancy deposits isn’t just a legal requirement - it’s fundamental to agent professionalism and client trust. With TDS Custodial, your agency can ensure full compliance easily and affordably. As the UK’s longest-running not-for-profit deposit protection scheme (operating since 2003), TDS offers this custodial option at no charge to letting agents, along with impartial dispute resolution and comprehensive support.

Agents must protect deposits within 30 days of receipt under UK law - failure to do so can incur penalties up to three times the deposit value. TDS Custodial ensures agents meet these regulatory obligations while enhancing transparency and trust with tenants. Access award-winning customer support, the TDS Academy training, and a smooth online workflow that simplifies deposit management from registration to dispute resolution.

Key Features

  • Full Custodial Scheme (free for agents): TDS holds the deposit for the duration of the tenancy
  • Independent Dispute Resolution: Impartial adjudicators evaluate evidence via an online portal
  • Legal Compliance Assurance: Complies with Housing Act 2004 deposit protection requirements
  • Advanced Online Tools: Register deposits, issue Prescribed Information, process mid-tenancy changes and tenant changeovers via the portal
  • Support & Training: Access TDS Academy, guides, and expert support tailored to best practice
  • Benefits

  • Zero direct cost to agents: Remove barrier to compliance
  • Lower risk & liability: Protect against fines and legal exposure
  • Tenant confidence & transparency: Tenants know their deposit is held securely
  • Operational efficiency: Streamlined admin, templates, and digital tools
  • Strong credibility: Partnering with a not-for-profit, trusted name reinforces agent integrity
  • 
Protect deposits with confidence and care. Join TDS Custodial today to ensure your agency’s deposit processes are compliant, secure, and worry-free.

    Register For Updates

    Please register to recieve updates about your CRM.

    Logo

    Unit 3 & 5a

    Lister Close

    Plymouth

    PL7 4BA

    Copyright GlueDog Limited. All rights reserved.

    Company Number 15448971. VAT number 462334308.