Sorto

Coming Soon

Sorto is a cloud-based platform that helps letting agents, block managers and housing providers manage property repairs and maintenance in one place. It streamlines tenant reporting, contractor coordination and job tracking, helping property teams reduce admin, respond faster to issues and maintain clear records across every property and unit.

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Description

Sorto is designed to simplify how property managers handle repairs and maintenance across their portfolio. Tenants can report issues through a self-service portal, while managers can assign jobs, communicate with contractors and track progress from start to finish in one central system.

By bringing repairs, messages, property records and contractor workflows together, Sorto helps reduce manual administration, improve response times and ensure nothing falls through the cracks. Automated reminders and built-in communication keep everyone aligned, while full activity logs provide a clear audit trail for accountability and compliance.

The platform is accessible via web and mobile, allowing managers and contractors to stay on top of maintenance tasks wherever they are.

Tenant self-service repair portal

Tenants can report maintenance issues through a self-service portal, upload photos and track progress. The system can also guide tenants through simple self-help steps for common issues, helping reduce unnecessary contractor visits and saving time for property managers.

Repair and maintenance tracking

Log and manage repairs from report to completion with priorities, statuses, notes and a full history for each property or unit.

Contractor management

Invite contractors to jobs, track acceptance and completion, and monitor responsiveness and performance.

Built-in communication

Messaging between managers, tenants and contractors in one place, supported by email and in-app notifications.

Automated reminders and follow-ups

Automatic reminders help ensure jobs are accepted, completed and invoiced on time, reducing the need for manual chasing.

Property and tenant records

Centralised records for properties, units and tenants with contact details and full activity history.

Audit trail and activity logging

Every update, message and action is recorded, providing transparency and accountability across maintenance workflows.

Web and mobile access

Access Sorto through web and mobile apps so managers and contractors can manage repairs on the go.